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Megan Longo

Director of Member Services
Megan Longo is a team leader, creative problem solver, and Certified Bitcoin Professional who has been a part of the cryptocurrency community since 2012. Her early years in the space involved activism and crypto payments in retail and fundraising. In 2016 Megan joined ShapeShift to take over the customer support arm of the company. Since then she’s built a thriving in-house and international team of agents and company leaders. Some of whom moved into operational and finance roles in the company. Her teams have withstood the thrill and exhaustion of a bull market and the uncertainty that comes with a bear market, adapting in each scenario to become a stronger advocate for the customer and the company's brand.